Brief of Description:
To succeed in today’s competitive business world, the broader roles of receptionist are not only dealing with guests but also that they are now responsible to maintain corporate image. This one-day training is designed to optimize receptionist role on their daily task.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
* Develop willingness to achieve
* Understand the paradigm shifting of receptionist roles
* Develop customer service ability and mindset
* Develop guest management skills
* Develop receptionist skills based on promptness administration accuracy
* Develop telephone skill
Who Should Attend?
Receptionist, customer service.
Tidak ada komentar:
Posting Komentar