To succeed in today’s competitive business world, the broader roles of receptionist are not only dealing with guests but also that they are now responsible to maintain corporate image. This one-day training is designed to optimize receptionist role on their daily task.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
Develop willingness to achieve
Understand the paradigm shifting of receptionist roles
Develop customer service ability and mindset
Develop guest management skills
Develop receptionist skills based on promptness administration accuracy
Develop telephone skill
Who Should Attend?
Receptionist, customer service.
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