Rabu, 29 September 2010
Softskill ETOJ: 5 Tanda Anda Tidak Bisa Kontrol Amarah
Softskill ETOJ: 5 Tanda Anda Tidak Bisa Kontrol Amarah: "Diposkan oleh yuni nofitasari VIVAnews - Ada perbedaan antara seseorang yang marah dengan yang bermasalah dalam mengontrol emosi. Dr. Redf..."
Softskill ETOJ: Effective Secretary
Softskill ETOJ: Effective Secretary: "This program is a form of answers to the many problems among the secretaries in terms of work priorities. In general, this program aims to e..."
Softskill ETOJ: Effective Secretary
Softskill ETOJ: Effective Secretary: "This program is a form of answers to the many problems among the secretaries in terms of work priorities. In general, this program aims to e..."
In fact, Secretary is the chief administration officer of the organization. A person provides the coordinating link between members, the management co
This two day, highly interactive learn by doing workshop, focuses on effective communication, coaching, counseling techniques and more! It directs the attention towards those supervisors who are expected to be the problem solvers, decision makers, responsibility holders and result producers, in a daily work environment that features change, issues and ill structured problems. These supervisors feel the need to equip themselves with the tools and techniques that can help achieve greater daily success.
Training Objectives
Through this course, participants will learn:
How your job as a supervisor contributes to the overall growth and development of your business unit, your people and yourself.
How to change your leadership style in order to be flexible, adaptable and efficient.
The difference between coaching and counseling employees and how and when to use these skills for optimal results.
The essential skills relating to effective and assertive communication, positive employee feedback; and employee confrontation.
How to establish your credibility, confidence and authority as a supervisor.
Who Should Attend?
All Supervisors.
Training Objectives
Through this course, participants will learn:
How your job as a supervisor contributes to the overall growth and development of your business unit, your people and yourself.
How to change your leadership style in order to be flexible, adaptable and efficient.
The difference between coaching and counseling employees and how and when to use these skills for optimal results.
The essential skills relating to effective and assertive communication, positive employee feedback; and employee confrontation.
How to establish your credibility, confidence and authority as a supervisor.
Who Should Attend?
All Supervisors.
Effective Secretary
This program is a form of answers to the many problems among the secretaries in terms of work priorities. In general, this program aims to establish a secretary who is able and responsive in completing all tasks without leaving the soul of "service excellence", except that in this program also equip the participants with some additional material such as "Effective Telephone Skills & Personality"
This program is designed to develop and equip secretaries in order to face those challenges.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
· Understanding and animates mindset "Service"
· Understanding and animates mindset "First Thing First"
· Increasing levels of performance
· Identifying and managing boss expectations
· Having an effective personality
· Self Implementation as "Powerful Assistant”
Who Should Attend?
Executive Secretaries, Personal Secretaries, Administrative Assistants, Personal Assistants and other function which related with secretarial tasks.
This program is designed to develop and equip secretaries in order to face those challenges.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
· Understanding and animates mindset "Service"
· Understanding and animates mindset "First Thing First"
· Increasing levels of performance
· Identifying and managing boss expectations
· Having an effective personality
· Self Implementation as "Powerful Assistant”
Who Should Attend?
Executive Secretaries, Personal Secretaries, Administrative Assistants, Personal Assistants and other function which related with secretarial tasks.
Mobile Office for Secretary
In fact, Secretary is the chief administration officer of the organization. A person provides the coordinating link between members, the management committee and outside agencies. The secretary’s role has now expanded to include a more managerial approach of getting their jobs done, as the saying goes. “Behind every excellent boss is an excellent secretary! On the other side, business complexity and technology brings people in the new challenge in the mobile office edge, which is indirectly will affect their daily’s task.
This program is designed to develop and equip secretaries in order to face those challenges.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
Build an excellent interpersonal skill
Developing the new YOU
Use IT tools effectively in this mobile edge
Improving their performance & style
Expanding their secretarial views
Who Should Attend?
Executive Secretaries, Personal Secretaries, Administrative Assistants, Personal Assistants and other function which related with secretarial tasks.
This program is designed to develop and equip secretaries in order to face those challenges.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
Build an excellent interpersonal skill
Developing the new YOU
Use IT tools effectively in this mobile edge
Improving their performance & style
Expanding their secretarial views
Who Should Attend?
Executive Secretaries, Personal Secretaries, Administrative Assistants, Personal Assistants and other function which related with secretarial tasks.
Developing Excellent Habit
This course is designed to inspire self-development through proven principles in order to achieve the expected goal of each individual and organization. Participants will obtain the needed skills to become an effective person, and to implement it in the work environment and daily life.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
- Develop new paradigm to achieve maximum effectiveness in work environment and social life.
- Motivate people to build and maintain effective habit principles.
- Increase individual skills in maintaining their habit and try to implement it in groups or daily life.
Who Should Attend?
Staff, Supervisor, Manager and everyone who wants to develop excellent performance through excellent habit.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
- Develop new paradigm to achieve maximum effectiveness in work environment and social life.
- Motivate people to build and maintain effective habit principles.
- Increase individual skills in maintaining their habit and try to implement it in groups or daily life.
Who Should Attend?
Staff, Supervisor, Manager and everyone who wants to develop excellent performance through excellent habit.
Finance for Non-Finance (FINON)
This course is designed to give all participants an understanding about the whole picture of finance. The participants will learn about the concepts of making a finance reports, analyzing reports, and understanding about budgeting and investment.
Even more the participants will know how to effectively utilize MS Excel 2003 for supporting their daily finance work.
Training Objectives
After completing this course course, participants will gain:
· Understanding and implementing how to make a simple finance reports.
· Implementing analysis methods in finance reports.
Understanding some ratio analysis in finance reports.
Understanding and implementing how to make a simple budgeting finance reports.
Understanding about investment analysis.
Even more the participants will know how to effectively utilize MS Excel 2003 for supporting their daily finance work.
Training Objectives
After completing this course course, participants will gain:
· Understanding and implementing how to make a simple finance reports.
· Implementing analysis methods in finance reports.
Understanding some ratio analysis in finance reports.
Understanding and implementing how to make a simple budgeting finance reports.
Understanding about investment analysis.
Excellent Receptionist
To succeed in today’s competitive business world, the broader roles of receptionist are not only dealing with guests but also that they are now responsible to maintain corporate image. This one-day training is designed to optimize receptionist role on their daily task.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
Develop willingness to achieve
Understand the paradigm shifting of receptionist roles
Develop customer service ability and mindset
Develop guest management skills
Develop receptionist skills based on promptness administration accuracy
Develop telephone skill
Who Should Attend?
Receptionist, customer service.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
Develop willingness to achieve
Understand the paradigm shifting of receptionist roles
Develop customer service ability and mindset
Develop guest management skills
Develop receptionist skills based on promptness administration accuracy
Develop telephone skill
Who Should Attend?
Receptionist, customer service.
Effective Management Presentation Skill
This training is designed for management level personnel or supervisors conducting presentations for decision makers. The material given will cover the collaboration of soft skill and IT skill in order to enable participants to deliver a presentation that is not only interesting but is also able to influence the target audience. Participant will also learn about techniques of preparation and presentation by using Microsoft Power Point 2003 optimally.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
Conduct presentation with the right structure and method.
Promote yourself and your ideas.
Communicate with effective styles and techniques.
Create an effective presentation.
Overcome the audience’s pressure in the difficult situation.
Build your confidence.
Training Level:
Advance.
Who Should Attend?
Manager, supervisor and every person who conduct presentation for decision makers.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
Conduct presentation with the right structure and method.
Promote yourself and your ideas.
Communicate with effective styles and techniques.
Create an effective presentation.
Overcome the audience’s pressure in the difficult situation.
Build your confidence.
Training Level:
Advance.
Who Should Attend?
Manager, supervisor and every person who conduct presentation for decision makers.
Effective Negotiation Skill
Effective Negotiation Skill
Negotiation Process
Negotiation skills are the most important skills needed by negotiators – in any kind of profession i.e., salespeople, banker, marketer, PR practitioner etc – to reach the goal. These skills include separating between negotiation process from its content, to prepare the flexible negotiation process according reaction from other parties, to communicate during the negotiation process, to apply the influence tactics, and to gain commitment / concession.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
· Identify any opportunities exist in negotiation and the impact for succeeded business or personal life.
· Identify the negotiation concepts (pre-negotiation, formal negotiation, and post-negotiation) and the other important components.
· Ability to master the skills and the most updated current negotiation techniques.
· Improves the negotiation process effectiveness in order to achieve the best outcomes.
Who Should Attend?
Everyone with daily tasks that involving negotiation process with other parties and having desire to improve their skill capabilities and effectiveness to achieve better results.
Negotiation Process
Negotiation skills are the most important skills needed by negotiators – in any kind of profession i.e., salespeople, banker, marketer, PR practitioner etc – to reach the goal. These skills include separating between negotiation process from its content, to prepare the flexible negotiation process according reaction from other parties, to communicate during the negotiation process, to apply the influence tactics, and to gain commitment / concession.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
· Identify any opportunities exist in negotiation and the impact for succeeded business or personal life.
· Identify the negotiation concepts (pre-negotiation, formal negotiation, and post-negotiation) and the other important components.
· Ability to master the skills and the most updated current negotiation techniques.
· Improves the negotiation process effectiveness in order to achieve the best outcomes.
Who Should Attend?
Everyone with daily tasks that involving negotiation process with other parties and having desire to improve their skill capabilities and effectiveness to achieve better results.
Effective Time Management
Brief of Description:
In today’s fast-paced world, many people often feel as though they cannot find time to get everything done. In a work-related environment, the ongoing pressure to achieve business goals, as well as the responsibility to meet deadlines, respond to customer demands, and stay ahead of the competition. This course teaches participants to set priorities and creating more effective and efficient workplace.
Training Objectives
To provide delegates with the skills required to analyze their use of time and to give practical tools to improve own self-management.
Who Should Attend?
Anyone who needs to manage their time! This includes senior managers, line managers and supervisors, administrators, project managers and many more.
In today’s fast-paced world, many people often feel as though they cannot find time to get everything done. In a work-related environment, the ongoing pressure to achieve business goals, as well as the responsibility to meet deadlines, respond to customer demands, and stay ahead of the competition. This course teaches participants to set priorities and creating more effective and efficient workplace.
Training Objectives
To provide delegates with the skills required to analyze their use of time and to give practical tools to improve own self-management.
Who Should Attend?
Anyone who needs to manage their time! This includes senior managers, line managers and supervisors, administrators, project managers and many more.
Excellent Communication and Interpersonal Skill
Competence in communication aspect is an essential skill in the global business situation. The skill can then reflect the professional of the company where the participants work. The package offered has been specially designed to provide participants with the rights methods and techniques to develop their communication and interpersonal skills.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
Gain knowledge and identify the effective communication process.
Communicating effectively (including giving and receiving feedback process).
Improve in communication style and strategy.
Define personality type and how to develop good impression with other.
Gain confidence in socializing your ideas in business situations.
Who Should Attend?
This training is specially designed for those in need of communication expertise required for success in the business area.
Training Objectives
Upon successful completion of this seminar, participants will be able to:
Gain knowledge and identify the effective communication process.
Communicating effectively (including giving and receiving feedback process).
Improve in communication style and strategy.
Define personality type and how to develop good impression with other.
Gain confidence in socializing your ideas in business situations.
Who Should Attend?
This training is specially designed for those in need of communication expertise required for success in the business area.
Effective Filing Management
Filing management in an organization has one main goal: systematic control of recorded information from original creation to final disposition. A key element in achieving this goal is the establishment of efficient and effective procedures for filing and retrieving information. Organization with inconsistent or nonexistent filing management program may not find crucial information when they need it, waste time and money, and may even encounter legal problems because of their inability to produce documentation of actions taken.
The rise of Information Technology in reality has also transformed conventional filing into a new dimension. Documents are transformed from physical into digital forms, new hi-tech storage require new data handling procedures which can cause new problems if filing function is not prepared to cope with such condition. This two days course will also guide participants to perform enhanced and digital filing management by understanding the nature of their organization and digital environment. The results of an effective filing management practices will give significant performance increase toward processes and activities existing inside an organization.
Through this program, participant will learn:
Paradigm shifting to effective filing management
Types of Filing Management
Implementation of Filing Procedures
Filing Maintenance
Digital Filing Practices
The rise of Information Technology in reality has also transformed conventional filing into a new dimension. Documents are transformed from physical into digital forms, new hi-tech storage require new data handling procedures which can cause new problems if filing function is not prepared to cope with such condition. This two days course will also guide participants to perform enhanced and digital filing management by understanding the nature of their organization and digital environment. The results of an effective filing management practices will give significant performance increase toward processes and activities existing inside an organization.
Through this program, participant will learn:
Paradigm shifting to effective filing management
Types of Filing Management
Implementation of Filing Procedures
Filing Maintenance
Digital Filing Practices
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