Selasa, 19 Oktober 2010

Excellent Receptionist Program

Brief of Description:

To succeed in today’s competitive business world, the broader roles of receptionist are not only dealing with guests but also that they are now responsible to maintain corporate image. This one-day training is designed to optimize receptionist role on their daily task.



Training Objectives

Upon successful completion of this seminar, participants will be able to:

* Develop willingness to achieve

* Understand the paradigm shifting of receptionist roles
* Develop customer service ability and mindset
* Develop guest management skills
* Develop receptionist skills based on promptness administration accuracy
* Develop telephone skill


Who Should Attend?

Receptionist, customer service.

Tidak ada komentar:

Posting Komentar