Coaching & Counseling Excellent Supervisor Program

Brief of Description:

This two day, highly interactive learn by doing workshop, focuses on effective communication, coaching, counseling techniques and more! It directs the attention towards those supervisors who are expected to be the problem solvers, decision makers, responsibility holders and result producers, in a daily work environment that features change, issues and ill structured problems. These supervisors feel the need to equip themselves with the tools and techniques that can help achieve greater daily success.



Training Objectives

Through this course, participants will learn:

* How your job as a supervisor contributes to the overall growth and development of your business unit, your people and yourself.
* How to change your leadership style in order to be flexible, adaptable and efficient.
* The difference between coaching and counseling employees and how and when to use these skills for optimal results.
* The essential skills relating to effective and assertive communication, positive employee feedback; and employee confrontation.
* How to establish your credibility, confidence and authority as a supervisor.


Who Should Attend?

All Supervisors.